Bass Clusker Consulting
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Testimonials

Success stories from clients:


Mark A Langridge, Managing Director, KMS Insurance Management
Many thanks for your excellent facilitation of our strategy review process over the last year. I particularly appreciate the help you have given my fellow directors and I in reaching consensus on the future shape and direction of the business. You have also provided invaluable help in engaging our senior managers and staff with the process. Overall the exercise has significantly strengthened the business.
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John Handley, Senior Director, Lloyds Development Capital
I've experienced plenty of ideas on sales and influencing, but I must say I found your combination of analysis and alternative techniques both fascinating and illuminating.
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Katie Dignan, Head of Sales Development, Pinsent Masons
Andy and Paul have a deep understanding of the team and cultural issues facing professional service firms. Their work with Pinsent Masons over the last three years has been invaluable in assisting our associates to step up to the business development demands required of future Partners. They are also great fun to work with!
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Kathryn Smith, Managing Director, Databuild
Andy, I wanted to reiterate my appreciation for the coaching work you have done both with me and with our key managers over the last 18 months. It has made a clear, dramatic difference to our business.
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Iain Wright, Senior Manager, KPMG
I first met Andy and Paul when they gave a presentation at the KPMG Birmingham Transaction Services Annual Conference in October 2004.  Following the Conference, I arranged one-on-one coaching with Andy. These sessions were even more valuable in enabling me to practice and develop the practical “soft” skills that I need for my job.
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Jackie McLaughlin, Head of Facilities Europe, DLA Piper
Andy's facilitation style is relaxed and encouraging, but he is also able to get to the nub of an issue very quickly, and keep discussions on track and to the point. What was really worthwhile from the perspective of a practical group of people is that in addition to stimulating 'out of the box' discussion we were able to identify and formulate strategic level objectives.
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Karl Pestell, Head of Market Risk, Ahli United Bank (UK) PLC
Many thanks for all your help in thinking about the strategic issues my company and role face. The additional clarity has been invaluable, as has been the work we have done to enhance the way in which I have communicated this within the organisation.  
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Ben Thornber, Partner, Martineau Johnson
Andy helped me to clarify my key goals and development plan, and also adapted his approach as particular issues arose. I was confident he understood what I required, and gave relevant and direct advice which I could apply. I obtained my goals - he delivered.
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Neil Frankland, Chair, Birmingham Future
Many thanks to Paul and yourself for the excellent facilitation you provided at Birmingham Future's Leadership Team Awayday. I appreciate your help in making the Awayday a success, resulting in pragmatic ways for us to grow while ensuring we continue to best serve our members interests. We came away with a clarified sense of purpose, enabling us to make some key decisions, and focus our efforts for the future. I am delighted you are going to be assisting us in the running of our Mentoring scheme and look forward to seeing you soon.
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Mark Ball, Director, Fierce Earth Limited, 
Institute of Directors Young Director of the Year, 2005

Andy facilitated our Strategy & Planning Review and added a great deal of value in the process. He quickly homed in on the key issues affecting the growth of our business, and provided a useful framework/practical tools to help us get clear on our thinking.  We got much more from the process than we had hoped. We now have a renewed sense of vision, and a clear strategy within which to plan for taking the business forward. The result is something everyone has been keen to buy into, and it’s been a big factor in winning our largest contract to date.
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Clive Margetts PMICS, Director Of Operations,
Gemstone Financial Management Limited

I have been able to integrate your principles into our Telesales function with dramatic results. Every single member of this department has commented on how they are saving on average 50% of the time they spend on a call. This has led to increased productivity and more sales! In summary, it has had an unbelievably positive effect on my company.
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Debbie Jenkins, Debbiejenkins.com
As an experienced speaker and presenter I have no fear or lack of confidence/skills in speaking to people during the many public engagements and training sessions I do. However I was recently invited to participate in a pilot show for a TV station and having had no experience in this field I spoke with Andy who taught me how to manage my feelings and to present myself in the best possible way for TV. After doing the pilot I now feel confident that I could do it again and know how to deal with the feelings that this creates. Thank you!
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Deborah Spence, BlueSky (Corporate Finance Advisors)
Thanks very much for yesterday. Having been on a number of Selling Skills courses over the years, which have ultimately not changed the way I sell at all, it was refreshing to attend a course that didn't focus on "funnels" and "closing"! As always, your style and approach is one that I find inspiring, yet pragmatic - unfortunately, something that is all too rare in corporate training.
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Joe Gregory, Managing Director of Cabal Group and BookShaker.com
The word "mentor" crops up when I think how Andy has affected my own life - and there are only a handful of people I would put in this category. His attention to detail, playful (yet respectful) training-style and ability to hold audiences spellbound gives him that elusive x-factor. If you're looking to get better at influencing, leading, persuading or communicating - then get Andy.
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